It’s a section where customers can find quick answers to common questions about products, orders, shipping, and more.
1.What is thrift clothing?
1.Thrift clothing refers to pre-owned or gently used fashion items that are still in great condition. Shopping thrift is a sustainable way to find stylish and unique pieces at affordable prices.
2. Are all items pre-owned, or do you sell new clothing too?
Most of our items are thrifted, meaning they are pre-loved but carefully selected for quality. Occasionally, we may offer new, unworn pieces as well. Each product listing will indicate its condition.
3. How do you ensure the quality of thrifted items?
We carefully inspect, clean, and sanitize every item before adding it to our collection.
4. Do you wash the clothes before selling them?
Yes! Every item is cleaned, steamed, and sanitized before being shipped to you. However, we always recommend washing or steaming thrifted clothes before wearing them.
5. How often do you add new items to the store?
We update our collection regularly, so keep an eye on our website and social media for the latest arrivals!
1. How can I place an order?
You can place an order by contacting us directly via whatsapp or email.
2. What payment methods do you accept?
We currently accept bank transfers and cash payments. Once your order is confirmed, we’ll provide you with the necessary payment details.
3. When do I need to make the payment?
Payment must be made before order processing. Once payment is received, we will proceed with packaging and shipping your order.
1. How does shopping thrift help the environment?
Buying thrift reduces textile waste, pollution, and overproduction, making it an eco-friendly way to enjoy fashion!
2. Where do you source your clothing from?
We carefully curate our pieces from trusted suppliers, vintage collections, and sustainable sources to ensure quality and authenticity.
3. Do you support any sustainability initiatives?
Yes! We are committed to reducing fashion waste and promoting sustainable shopping.
1. Do you offer international shipping?
Currently, we only ship nationwide and do not offer international shipping at this time.
2. How long does shipping take?
Shipping times depend on your location. Typically: 1-3 Days
3. What are the shipping costs?
Shipping costs depend on your location and order weight.
1. How can I contact customer service?
You can reach us via email, whatsapp or social media. Visit our Contact Us page for details.
2. Do you have a physical store, or are you online only?
We are currently an online-only store, allowing us to provide a wide selection of styles at affordable prices!
3. Can I sell or donate clothes to your store?
At the moment, we do not accept external clothing donations or reselling. However, stay tuned for future updates!